Archive for the "WCAG" Topic

Retailers, Take Note: Putting a Price Tag on Lack of Digital Accessibility

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The Click-Away Pound Survey studied online shopping in the United Kingdom by customers with disabilities. The 2016 report revealed some startling numbers: 71% of disabled shoppers will click away from your website if it is too difficult to use. The majority (81%) of these consumers will pay more money for the same item on a competitor’s website if that site is more accessible. These “click-away” customers accounted for around 10% of UK online shopping revenue in 2016—roughly £75 billion in the UK alone. Bringing your websites and apps into compliance with the Web Content Accessibility Guidelines (WCAG) 2.0 is the… Read More

The Path to Digital Accessibility for Healthcare Organizations

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Where do you even start when it comes to digital accessibility? It’s often helpful to look at the result and work backward, so let’s look at the results of structured negotiation by a large insurance provider as an example of what accessibility entails. WCAG 2.0 Level AA Standards The organization will consider their web content accessible if it meets the Web Content Accessibility Guidelines (WCAG) version 2.0 Level AA. Their content is tested during production and then monitored regularly to ensure compliance and usability. WCAG 2.0 Level AA concepts include: Ensure that a page is designed so it can be… Read More

Accessibility Legislation in the Healthcare Industry: Section 1557 of the Affordable Care Act

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Section 1557 of the Affordable Care Act (ACA) prohibits discrimination on the basis of disability. Section 1557 is not intended to stand alone but works in conjunction with other Federal anti-discrimination and civil rights legislation. Specifically, the law reiterates the prohibitions for discrimination already present in Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Americans with Disabilities Act (ADA) of 1990. To that extent, it can be argued that everything covered under Section 1557 is already covered under current laws. We did an extensive series about Section 1557 in late 2016, which… Read More

Key Features of the Section 508 Refresh

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As announced earlier this month, the Office of Management and Budget (OMB) approved the US Access Board’s final rules updating the standards for ICT covered by Section 508 of the Rehabilitation Act, as well as guidelines for Section 255 of the Communications Act. The updates make long-awaited changes to the federal digital accessibility requirements. The Section 508 refresh is expected to be published in the Federal Register on January 18, 2017, with an effective date of one year after the publication date. A safe harbor will exist for information and communication technology (ICT) that meets the current Section 508 standards.  After the effective… Read More

What Does the Future Hold for Web Accessibility Guidelines

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“Disabilities do not change, technology changes.”  This observation, shared by Gregg Vanderheiden, Ph.D, captures the crux of the issue facing those who work on the web accessibility guidelines committees and was the heart of the discussion by the “W3C-WAI: New Horizons for 2020” panel at this month’s M-Enabling Summit. What is the best way to provide guidance that focuses on accessibility needs in a way that is useful in the years to come, while also providing enough guidance on solution techniques to be useful and relevant to current developers? The W3C-WAI: New Horizons for 2020 panel was led by Judy… Read More

Understanding the Proposed Section 508 Refresh – Areas Requiring Clarification

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In my last two posts I gave an overview of the US Access Board’s (“The Board”) latest proposal to update the Information and Communication Technology (ICT) Standards and Guidelines related to Section 508 (“The Refresh”) and detailed some of the proposed updates in The Refresh.  In this final post in the series I’ll share some areas in the proposed update which I believe will require further clarification from The Board.  Requirement of PDF/UA-1 Conformance It would appear that agencies can choose PDF/UA or WCAG 2 Level A/AA for conformance for PDF documents.  If that is not the case clear guidance should be given that PDF/UA… Read More

Understanding the Proposed Section 508 Refresh – Proposed Changes

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Last week I gave an overview of the US Access Board’s (“The Board”) latest proposal to update the Information and Communication Technology (ICT) Standards and Guidelines related to Section 508 (“The Refresh”). This week I’ll share some of the proposed updates in The Refresh.  Please note this is not a complete list, but those that I think are of note for a broad audience or relevant to common scenarios that we come across. Structure of Standards and Guidelines This proposal follows the prior advanced notices by restructuring Section 508 around feature capabilities of products and services rather than types of products or services. … Read More

Understanding the Proposed Section 508 Refresh – Overview

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Section 508 is the portion of the Rehabilitation Act that covers the accessibility of information and communication technology used, developed, maintained, or procured by the United States Federal Government. In February, the US Access Board (“The Board”) released their latest proposal to update the Information and Communication Technology (ICT) Standards and Guidelines related to Section 508 (“The Refresh”).  These updates also contain revised guidelines for Section 255 of the Communications Act that apply to manufacturers of telecommunications products and services.  This latest proposal continues the trend to harmonize and/or incorporate standards and guidelines of Section 508 and Section 255 with… Read More

Does that WCAG 2 Success Criteria Really Apply?

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Many years ago when we created our Accessibility Management Platform (AMP) we decided it was best to remove the need for testers to choose which Section 508 standard paragraph or WCAG success criteria (SC) applied to a violation. Instead we created best practices in AMP that were very clear explicit tests that mapped back to the accessibility standard paragraph or WCAG SC, allowing the system to then automatically generate a level of support to the correct accessibility standards. Fairly often I see people in our community incorrectly applying a WCAG 2 SC. This post will cover some of the commonly… Read More

Is the Alt Attribute Dead?

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In March 2014 the Web Content Accessibility Guidelines (WCAG) Working Group (WG) published several new ARIA techniques for WCAG 2 and updated several failure techniques. A primary change is the allowance of new methods other than the alt attribute for non-text elements (e.g. images). This post serves to describe the change in position, its roots, and implications for use. A New sufficient technique to promote ARIA for elements that don’t support alt The sufficient technique ARIA10 was created to provide an example of how ARIA could be used to provide alternative text for an element that does not support the… Read More

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