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Archive for the "WCAG" Topic

Getting There and Back Again: Air Travel for People with Disabilities

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When booking air or ground transportation, travelers with disabilities come across myriad problems. Today, we’ll look at the Air Carrier Access Act (ACAA) and the important functions of the air travel experience that should be accessible to all travelers, regardless of disability. Air Travel & the ACAA Requirements Website accessibility requirements are in effect for airlines operating flights within or to the U.S. or selling tickets to the U.S. public. Under the Air Carrier Access Act (ACAA), these airlines are required to ensure that the public-facing content of their websites conforms to the Web Content Accessibility Guidelines (WCAG) 2.0 Level… Read More

Making Travel Websites Accessible to People with Disabilities

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Travelers with disabilities come across many barriers when planning, booking, and taking a trip, whether for business or pleasure. Some of these may only be minor inconveniences, but others can make travel extremely difficult or even impossible without help. When thinking about disability, organizations think first about those who are blind, deaf, or in a wheelchair. However, it is important to consider the full range of disabilities, including “invisible” ones like colorblindness, arthritis, autism, or dyslexia. These conditions can affect how travelers interact with your websites, mobile apps, kiosks, or other information and communications technology. While the Americans with Disabilities… Read More

Section 508 Timeline Comes Into Focus

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With the final rule of the Section 508 Refresh now published, we now have a fairly clear picture of the timetable for Section 508 compliance. The compliance date for conformance to the revised standards for information and communication technology (ICT) that is used, maintained, or developed is January 18, 2018.  The Federal Acquisition Regulatory Council (FAR) has not issued a new procurement policy, establishing the compliance date for procured ICT, but is required to do so within six months of the final rule being published. We anticipate that the date for compliance will be the same date January 18, 2018,… Read More

Retailers, Take Note: Putting a Price Tag on Lack of Digital Accessibility

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The Click-Away Pound Survey studied online shopping in the United Kingdom by customers with disabilities. The 2016 report revealed some startling numbers: 71% of disabled shoppers will click away from your website if it is too difficult to use. The majority (81%) of these consumers will pay more money for the same item on a competitor’s website if that site is more accessible. These “click-away” customers accounted for around 10% of UK online shopping revenue in 2016—roughly £75 billion in the UK alone. Bringing your websites and apps into compliance with the Web Content Accessibility Guidelines (WCAG) 2.0 is the… Read More

The Path to Digital Accessibility for Healthcare Organizations

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Where do you even start when it comes to digital accessibility? It’s often helpful to look at the result and work backward, so let’s look at the results of structured negotiation by a large insurance provider as an example of what accessibility entails. WCAG 2.0 Level AA Standards The organization will consider their web content accessible if it meets the Web Content Accessibility Guidelines (WCAG) version 2.0 Level AA. Their content is tested during production and then monitored regularly to ensure compliance and usability. WCAG 2.0 Level AA concepts include: Ensure that a page is designed so it can be… Read More

Accessibility Legislation in the Healthcare Industry: Section 1557 of the Affordable Care Act

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Section 1557 of the Affordable Care Act (ACA) prohibits discrimination on the basis of disability. Section 1557 is not intended to stand alone but works in conjunction with other Federal anti-discrimination and civil rights legislation. Specifically, the law reiterates the prohibitions for discrimination already present in Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Americans with Disabilities Act (ADA) of 1990. To that extent, it can be argued that everything covered under Section 1557 is already covered under current laws. We did an extensive series about Section 1557 in late 2016, which… Read More

Key Features of the Section 508 Refresh

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As announced earlier this month, the Office of Management and Budget (OMB) approved the US Access Board’s final rules updating the standards for ICT covered by Section 508 of the Rehabilitation Act, as well as guidelines for Section 255 of the Communications Act. The updates make long-awaited changes to the federal digital accessibility requirements. The Section 508 refresh is expected to be published in the Federal Register on January 18, 2017, with an effective date of one year after the publication date. A safe harbor will exist for information and communication technology (ICT) that meets the current Section 508 standards.  After the effective… Read More

What Does the Future Hold for Web Accessibility Guidelines

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“Disabilities do not change, technology changes.”  This observation, shared by Gregg Vanderheiden, Ph.D, captures the crux of the issue facing those who work on the web accessibility guidelines committees and was the heart of the discussion by the “W3C-WAI: New Horizons for 2020” panel at this month’s M-Enabling Summit. What is the best way to provide guidance that focuses on accessibility needs in a way that is useful in the years to come, while also providing enough guidance on solution techniques to be useful and relevant to current developers? The W3C-WAI: New Horizons for 2020 panel was led by Judy… Read More

Understanding the Proposed Section 508 Refresh – Areas Requiring Clarification

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In my last two posts I gave an overview of the US Access Board’s (“The Board”) latest proposal to update the Information and Communication Technology (ICT) Standards and Guidelines related to Section 508 (“The Refresh”) and detailed some of the proposed updates in The Refresh.  In this final post in the series I’ll share some areas in the proposed update which I believe will require further clarification from The Board.  Requirement of PDF/UA-1 Conformance It would appear that agencies can choose PDF/UA or WCAG 2 Level A/AA for conformance for PDF documents.  If that is not the case clear guidance should be given that PDF/UA… Read More

Understanding the Proposed Section 508 Refresh – Proposed Changes

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Last week I gave an overview of the US Access Board’s (“The Board”) latest proposal to update the Information and Communication Technology (ICT) Standards and Guidelines related to Section 508 (“The Refresh”). This week I’ll share some of the proposed updates in The Refresh.  Please note this is not a complete list, but those that I think are of note for a broad audience or relevant to common scenarios that we come across. Structure of Standards and Guidelines This proposal follows the prior advanced notices by restructuring Section 508 around feature capabilities of products and services rather than types of products or services. … Read More

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