Tagging Complex Tables

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Complex Tables are to be avoided at all cost, as I stated in yesterday’s post, The Trouble with Tables: A Brief Introduction. The reason is that they will create 3 to 6 hours of work apiece for authors, developers, or remediators.  I’ve spent a considerable amount of time searching my cache of problematic PDFs, looking for complex tables to use as an example, such as the following: This sure looks like a complex table, and it is – but only due to the author’s desire to attach two separate tables together.  A Section 508 remediator might send this back to the… Read More

The Trouble with Tables: A Brief Introduction

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This is the first in a three-part series of blog posts that is dedicated to the many people in Government agencies who deal with PDF files on a daily basis, and encounter Section 508 requirements for these files. The Federal Government generates tens of thousands of PDF documents annually, and all of these must be made accessible. This task often falls to Section 508 departments, individual remediators, or even content authors. The goal of this blog series is to highlight special issues (and headaches) that you all will encounter. The topics I will be addressing will be based on some of… Read More

Complex Cooking Is Now Accessible for the Blind Using Bluetooth

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Typically I’m well known for ripping products apart, but not really for endorsing a product due to the amazing level of its accessibility. Since this subject is so important though, I thought this would be a needed exception. It’s called the Bluetooth Enabled Instant Pot. First, food is one of those things that is so obviously, part of our daily existence that we overlook certain aspects of it regularly. We need it to survive, therefore cooking is an activity that is a critical part of our lives in one way or another. This also presents important challenges for people with… Read More

SSB BART Group Receives $40 Million Strategic Growth Investment from JMI Equity

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VIENNA, VA – April 24, 2017 – SSB BART Group, the leader in digital accessibility solutions in the United States, announced today a strategic growth investment from JMI Equity, a growth equity firm focused on investing in leading software companies. SSB BART Group, which will launch its new corporate brand as Level Access in the coming months, has 20 years of experience and a robust client roster that includes some of the world’s best known brands, educational institutions, and federal, state, and local government agencies. SSB’s cloud-based, scalable SaaS, the Accessibility Management Platform (AMP), allows companies to manage their accessibility… Read More

Use Case Testing: What is it, where does it fit, and is it right for your situation?

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As a member of the Accessibility Services team at SSB BART Group (SSB), I work with many types of industry and government clients, some of which include use case testing in their engagement. This blog post will explain what use case testing is, what it can tell you, and when it is most effective to use. What is use case testing? At the end of the day, use case testing is real-world testing. That is, it seeks to simulate – as closely as possible – a  “real” user’s experience with various facets of a client’s product, whether it be their… Read More

2016 Legal Landscape Update: Year In Review

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In 2016, the number of lawsuits for digital accessibility increased dramatically. With the court cases and settlements of previous years, the message was loud and clear: the Americans with Disabilities Act (ADA) applied to digital accessibility and the Department of Justice (DOJ) was going to be enforce digital accessibility. Lawsuits For those cases that made it to court, the prevailing question was whether an Internet site could be considered a “place of public accommodation,” a requirement under the ADA. Courts seemed split on this issue; some courts ruled that a website was subject to the digital accessibility standards implied in… Read More

ADA and the Web for Retailers – The Road to Accessibility

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In my previous two posts, I discussed how the Americans with Disabilities Act (ADA) applies to retail websites as places of public accommodation, and the specific technical requirements SSB recommends in order to be compliant. In this post I’ll share some tips on the process of getting your digital assets into compliance. Be Proactive – Planning Ahead Pays Similar to retrofitting physical structures to address accessibility, the cost to retrofit an existing website for accessibility – both in time and dollars – can be extensive. The simplest way to minimize cost is to integrate accessible design and conformance testing into the… Read More

Retailers, Take Note: Putting a Price Tag on Lack of Digital Accessibility

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The Click-Away Pound Survey studied online shopping in the United Kingdom by customers with disabilities. The 2016 report revealed some startling numbers: 71% of disabled shoppers will click away from your website if it is too difficult to use. The majority (81%) of these consumers will pay more money for the same item on a competitor’s website if that site is more accessible. These “click-away” customers accounted for around 10% of UK online shopping revenue in 2016—roughly £75 billion in the UK alone. Bringing your websites and apps into compliance with the Web Content Accessibility Guidelines (WCAG) 2.0 is the… Read More

2016 Legal Landscape Update: Healthcare

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Overview In 2016, we saw an uptick in lawsuits related to digital accessibility across a growing number of industries, with most of the cases settling out of court. The healthcare sector was no exception, emphasizing the fact that every person, including those with disabilities affecting their ability to access digital services, must have equal access to healthcare. Accessibility Under the Affordable Care Act On May 18, a final rule for Section 1557 of the Affordable Care Act (ACA) was published in the Federal Register. Section 1557 prohibits discrimination on the basis of a variety of classifications, including disability, and works in conjunction with… Read More

2016 Legal Landscape Update: Streaming Services and Entertainment

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In 2016, the number of lawsuits for digital accessibility increased dramatically. With the court cases and settlements of that and previous years, the legal message is loud and clear: the Americans with Disabilities Act (ADA) applies to digital services and the Department of Justice (DOJ) is enforcing that. That message was heard across many industries in 2016, including some big names in video streaming services and other entertainment providers Netflix Netflix reached an agreement with Disability Rights Advocates (DRA) to provide audio description for some of its titles through its DVD rental and streaming services. An audio description is a second, concurrent… Read More

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