Whether for business or pleasure, travelers with disabilities can face many barriers when planning, booking, and taking a trip. Some of these are minor inconveniences, but others can make travel extremely difficult or even impossible without help.
In this webinar you’ll learn about:
- Technology platforms that need to be accessible
- Assistive technologies and how people use them to access your website and mobile apps
- Digital accessibility guidelines and requirements
- Common digital barriers faced by travelers with disabilities
Additional Accessibility Topics - Access Continuum: Making Ongoing Accessibility Compliance Super Simple
About Access Continuum:
- Easily integrates accessibility into your development lifecycle
- Like your QA tools? Keep them. Continuum is tool-agnostic!
- Run tests during development, pre-commit, or post-commit
- Review your reports and quickly export the results to your team
You’ve started to look at testing the accessibility of your websites, and understand some of the basics around alt text and color contrast, but how to do build out a more robust testing process? How do you create a process where you can divide up the testing work, get help, and ensure consistent and complete results? How do you avoid some of the major “gotchas” that might invalidate a portion of the testing results?
SSB Accessibility Consultants Owen Edwards and James Thompson outlined a checklist-based approach to accessibility testing, and examined what details need to be included on setup and testing to ensure consistent, reliable results. Attendees gained:
- A broader knowledge of accessibility testing
- An understanding of different ways that people with disabilities access websites
- The ability to prioritize certain aspects of testing, and to create checklists which allow testing tasks to be shared across a team
- Greater confidence that the problems you find are not through “user error”!
Most retailers understand that physical spaces need to conform to specific design requirements for accessibility under the ADA, but in recent years the scope of this law is being interpreted more broadly to include websites and mobile apps. An increasing number of retailers, both online and brick and mortar, are facing lawsuits relating to the accessibility of their digital assets. This webinar covered:
- Current ADA requirements for retailers & expected changes
- Recent lawsuits and settlements
- Costs of retrofitting vs. building in accessibility from the start and phasing in with website and mobile app updates
- A recommended 3-phase approach to mitigating legal risk, enhancing your users’ experience, and monitoring ongoing compliance
- A look at just how much potential revenue is lost due to an inaccessible website
Over the last 20 years, litigation in the area of the Americans with Disabilities Act (ADA) as applied to the Internet has drastically increased. The U.S. Department of Justice has stepped up active enforcement of websites as a matter of ADA enforcement and is actively pursuing ADA litigation against web-based businesses. If your small bank, credit union, or banking association has received a demand letter, or are undergoing litigation under the ADA, it can be overwhelming.
SSB BART Group has a long history of experience working with counsel as a technical expert in settlements as well as working directly with design, development, quality assurance, and product management teams to implement the requirements of settlements. This presentation took a look at the lessons we’ve learned along the way to avoid pitfalls and have a successful accessibility program.
- Where Things Stand – Legal, Enforcement and Regulatory Status
- Dealing with Demand Letters & Litigation
- Sample Settlement Language (and Language to Avoid or Clarify)
If you are part of an organization that provides audio or video entertainment, advanced communications, or any other sort of telecom product or service, you need to be well-versed in the requirements of the 21st Century Communications & Video Accessibility Act (CVAA) and the Communications Act.
Topics covered in our free webinar:
- The scope of the CVAA and other laws as they pertain your industry
- Requirements for compliance including recordkeeping
- The best way to address the requirements and manage your legal risk, whether you’re new to accessibility or trying to maintain compliance
Additional Accessibility Topics - The EU Directive on Digital Accessibility: EU Public Sector Sites and Mobile Apps Demystified
In October of 2016, the European Union passed Directive 2016/2102/EU, which required websites and mobile apps of public sector bodies to be accessible. The Directive entered into force on December 22, 2016. This represents a move towards harmonization of digital accessibility standards in Europe, and if you are in Europe or do business in Europe, you need to know how the Directive affects you. SSB BART Group’s CEO Tim Springer held a free webinar to discuss the most salient points of the EU Directive:
- The economic and social drivers that led to the creation of the Directive
- What is covered by the Directive, as well as notable exclusions
- How the Directive may affect the private sector
- The responsibilities of public sector bodies and their Member States
Additional Accessibility Topics - Accessibility in the Healthcare Industry: Impact, Legal Risk, and the Path to Compliance
One out of every five people in the U.S.—that’s 56 million Americans—has a disability, and like all Americans, those individuals need access to healthcare. On top of that, the baby boomer generation will be changing the healthcare landscape in the next decade as they age into limited vision, hearing, and mobility – limitations that create challenges in accessing healthcare services and technology.
Providing accessible electronic and information technology is more important than ever, and not only because it’s the right thing to do for your consumers. Laws and regulations such as Section 1557 of the Affordable Care Act, Section 504 of the Rehabilitation Act, and the Americans with Disabilities Act prohibit discrimination on the basis of disability. The past few years has seen a steady increase in digital accessibility related litigation and structured settlements in the healthcare industry.
SSB’s Chief Accessibility Officer Jonathan Avila and attorney David McDowell of Morrison & Foerster LLP explored:
- Which exciting new development in the doctor’s office isn’t accessible
- The simple way of making a tiny health tracking device accessible to the blind
- What types of healthcare technologies are being targeted with legal actions
- The results of structured negotiation in the healthcare industry
- Why accessibility requirements won’t change even if/when the ACA is repealed
- What it means to be WCAG 2.0 compliant (in non-techy speak)
In this year’s installment of our popular Digital Accessibility Trends series, SSB’s CEO Tim Springer shared key digital accessibility trends and developments, and discussed the current state and projections for:
- The Market
- Laws and Regulations
You might think your website is accessible… but did you remember your documents? From Word docs and PDFs to spreadsheets and slide decks, they all need to be accessible. But where do you even start?
SSB BART Group CEO Tim Springer and OpenText VP Steve Jones share key trends and developments in digital accessibility and electronic documents including:
- Just who are we talking about when we say “persons with disabilities?” (hint: the answer is actually a lot broader than you’d imagine… and it’s about to get bigger)
- The rising growth of mobile – is it helping or hindering digital accessibility?
- Drowning in the alphabet soup of laws and regulations? We’ll spoon up exactly what’s relevant including upcoming changes you can start planning for now and how they will affect electronic document accessibility requirements.
- How assistive technology (AT) “reads” digital content and what the current trends are in free vs. costed AT.
- Strategies for document accessibility – what to do whether you have a mountain of old documents or a steady stream of new documents being created by many different people in and out of your organization.